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Archive Integration Guide › IBM Content Collector › Integration Procedure for IBM Content Collector › Use the RDM to Retrieve Content Collector Archived Events

Use the RDM to Retrieve Content Collector Archived Events

When IBM Content Collector passes emails to the CA DataMinder archive agent, each email includes a unique identifier. In turn, the archive agent passes this identifier to a policy engine.

When the policy engine processes the email from Content Collector, it generates a CA DataMinder email event and adds the unique identifier to the event’s metadata. The event and its identifier are then replicated to the CMS. The RDM uses this identifier to retrieve the email from the Content Collector archive during subsequent event searches.

To set up event retrieval from the CA DataMinder iConsole, you must install and configure the RDM. Then you must edit the DocViewer.config file on the Content Collector host server.

To install and configure the RDM

  1. Install the RDM.

    You can install the RDM on any CA DataMinder server. The architecture diagram in the Overview shows the RDM installed on the CMS server.

  2. On the RDM host server, specify the Content Collector host server.

To edit DocViewer.config

  1. On the Content Collector host server, locate the default EmailTemplateCA.XSL file.

    Find this file in the \CA\CA DataMinder\ICC subfolder below the CA DataMinder installation folder.

  2. Copy EmailTemplateCA.XSL to this target folder: 
    \ibm\contentcollector\afuweb\docviewer\config
  3. In the target folder, edit the docviewer.config file to reference the XSL file that you copied in step 2. Specifically, do one of the following:
  4. Save the changes to docviewer.config.

More information:

EMC SourceOne Integration