Archive Integration Guide › Remote Data Manager › Install the RDM

Install the RDM

You install the RDM using the CA DataMinder server installation wizard. But note the requirements above.

To install the RDM

1. Find setup.exe in the root of your CA DataMinder distribution image. Run setup.exe to launch the CA DataMinder installation wizard.

   The Installation Type screen opens.

2. Click Advanced Installation.
3. In the Advanced Install Options screen, choose CA DataMinder Platform and then click Install.

   This launches the CA DataMinder server installation wizard in a separate window.

4. In the server installation wizard, navigate to the Customer Setup screen.
5. In the Custom Setup screen, expand the Enterprise Server feature and choose Remote Data Manager.
6. In the Service Accounts screen, specify the logon account used by the local CA DataMinder infrastructure service, wgninfra.exe.

   Important! By default, the infrastructure logs on as a LocalSystem account but you must change the service’s logon account to a named user!

   Click the Browse button for the Infrastructure service, then enter the domain, name and password for the account you want to use. This account requires the ‘Log on as a service’ security privilege. Note also:

   ZANTAZ EAS integration

   The CA DataMinder infrastructure service account must have EAS permissions to retrieve archived data. In EAS, this account, must be listed in the Account Administrator dialog and must have the IIS Content Retrieval for Indexing\Restore permission. This prevents authentication errors when the IIS server connects to the email archive server.

   Symantec Enterprise Vault integration

   The CA DataMinder infrastructure service account must be the same as the EV ‘Service User’. For details, refer to your Enterprise Vault documentation.

   EMC SourceOne integration

   The CA DataMinder infrastructure service account must must be assigned Administrator permissions to all mapped folders on which archived messages are stored.

   Custom Archive Integration

   Use a Windows account with access to the custom archive as specified by the 3rd-party integrator.

7. In the Remote Data Manager Configuration screen, specify the target archive.

   Archive type

   Choose the archive that you want to integrate with.

   Note: For custom archives, you perform all configuration after the installation.

   EAS Server and Port

   Only applicable to EAS integration. Specify the name of the IIS server that will service RDM requests. You must also set the port number on which IIS listens for data requests from the RDM. This defaults to port 80.

   Important! You must specify the IIS server by name, not by its IP address, even if the IIS server and RDM are on separate subnets. If you specify its IP address, the IIS server will not be able to authenticate the RDM.

   SourceOne Server

   (For EMC SourceOne integration only) Specify the name or IP address of the machine hosting SourceOne Document Management Service.

   Note: If you change the SourceOne Document Management Service host after you install the RDM, edit the DMSServer registry value to specify the new host machine.

8. In the final wizard screen, click Install to start the file transfer.
9. Perform any necessary post-installation tasks. In particular, ensure that you have:
   • Assigned the ‘Log on as a service’ security privilege’ to the infrastructure logon account.
   • Included the EAS server as a trusted intranet site.

   Further post-installation tasks are required to enable the RDM to retrieve events from the following archives and applications:

   • IBM Content Collector
   • EAS integration
   • EMC SourceOne integration
10. Restart the local CA DataMinder infrastructure service to activate the RDM.

More information:

Assign the 'Log on as a service' privilege