The External Agent API facilitates third party integration with CA Data Protection and smart tag metadata. It enables third party applications to pass messages to CA Data Protection for policy processing and, if required, to store the resulting smart tag metadata with the archived message. Events corresponding to these policy-processed messages can also be stored on a CMS. It can also convert archived emails to CA Data Protection event (EVF) files and save them to a shared network folder where they can be accessed by the Event Import and imported onto a CMS.
Note: When generating EVF files, the External Agent API currently supports Zantaz Exchange Archive Solution (EAS). These instructions assume you are familiar with the configuration and operation of EAS.
A 3rd-party integrator can also use the External Agent API for custom archives.
This section contains the following topics:
Integrating Programmatically with the External Agent API
External Agent API Requirements
Install the External Agent API
Configure the External Agent API
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