For each warning message, CA Data Protection sets a timeout. If no reply to the warning is received before the timeout expires, the warning is deemed to have been heeded by the sender. That is, the email is not delivered to its intended recipients and is saved as a ‘heeded warning’ event on the CMS. This timeout defaults to 4 hours. We recommend you keep it reasonably short to reduce the risk of policy changing during this time.
To configure this timeout, you need to edit the WarningHeedTimeoutMins registry value on the machine hosting the Exchange server agent or IIS SMTP agent.
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