How to Trace and Analyze Events › Analyze Trace Results › Problematic Transaction for Unit of Work

Problematic Transaction for Unit of Work

If the transaction is problematic, use the Unit of Work ID to investigate the back-end transaction using CA SYSVIEW. CA SYSVIEW administrators can find the corresponding SMF record for this transaction using the CA SYSVIEW GUI.

The value in this field can be used to look up the associated SMF record in SYSVIEW.

For IMS transactions:

IMSTLOG UOW <value_of_Unit_of_Work_ID>;

For CICS transactions:

CTRANLOG; SELECT UOWID EQ <value_of_Unit_of_Work_ID>;

Additional transaction trace events that show the transaction activity within the back-end system can also be viewed from the Workstation. These events are produced from the CA APM Cross-Enterprise running on the mainframe, and are correlated with traces generated from the front-end Agent.

The CICS back-end trace events provide information about the performance of transactions that run on CICS. Trace events provide the following information in the Trace Viewer to help you diagnose the problem:

• Transaction name
• Transaction lifetime
• CPU time
• Suspend time
• Dispatch time

The IMS back-end trace events provide information about the performance of transactions that run on IMS. Trace events provide the following information in the Trace Viewer to help you diagnose the problem.