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Launch a New Back-End Transaction Trace Session from an Existing One

Correlating front-end and back-end traces can be challenging when the filter is not narrowed to include fewer traces. When there is a heavy volume of traces coming from the front-end and back-end, CA APM Cross-Enterprise lets you launch a new transaction trace session from an existing one. This launch creates a new back-end transaction trace session from the selected web service or CTG front-end transaction trace and makes correlation are more likely.

Follow these steps:

  1. Click the problematic web service or CTG front-end transaction trace, on the Transaction Trace Viewer.
  2. Highlight the last item on the Trace View tab, right-click, and select Launch New Trace from the pop-up menu.

    A New Transaction Trace Session window opens with populated fields from the front-end trace.

  3. Click OK to view transactions that meet the specified criteria in the Transaction Trace Viewer window:

    This image is the Transaction Trace Viwere window shows a sample transaction with its component details displayed in the lower portion of the window.

    The returned trace is the correlated front-end and back-end trace.