Troubleshooting Guide › Troubleshooting SAM › Requested Password Available For Check Out Without Approval Workflow Triggered

Requested Password Available For Check Out Without Approval Workflow Triggered

Valid for SunOne

Symptom:

After I enter a request for a privileged account password, the password is available for checkout without my manager first approving the request.

Solution:

By default, when you install the Enterprise Management Server with SunOne user directory, workflow support is disabled. You need to enable workflow support for users to submit requests for privileged account password.

To enable workflow support for SunOne directory, do the following:

1. If you did not do so before, enable the CA Identity Minder Management Console.
2. Open the CA Identity Minder Management Console.
3. Select Environments, ac-env, Advanced Settings, Workflow

   The workflow properties window opens.

4. Select the checkbox next to the Enable field.
5. Select Save, then select Restart to restart the environment.

   You have enabled workflow support for the SunOne directory.