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SAM SSH Device Timeout

Valid on Red Hat 5

Symptom

The create endpoint task timed out after I configured a Japanese Red Hat 5 as a SAM SSH device endpoint and specified to use the operation administrator user login and operation administrator password.

Solution

To fix the problem, do the following:

  1. Navigate to the following directory, where ACServerInstallDir indicates the directory where you installed the Enterprise Management Server:
    ACServerInstallDir/Connector Server/conf/override/sshdyn
    
  2. Open the ssh_connector_conf.xml file for editing.
  3. Add the following item under <array name="oChangePassword">
    <item>
    	<param name="sCommand" value="set LANG=C" />
    	<param name="iWait" value="500" />
    </item>
    
  4. Save and close the file.