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Troubleshooting Guide › Troubleshooting SAM › Access Denied Message When Creating Windows Agentless Endpoint
Access Denied Message When Creating Windows Agentless Endpoint
Valid on Windows 7 Enterprise Edition
Symptom:
When I attempt to define a Windows 7 endpoint as a Windows Agentless endpoint type, I receive an "Access Defined" message and the process fails.
Solution:
The endpoint creation process fails because the account you specified is not the Administrator account but a member of the Administrators group.
To work around this problem, do the following:
- Log in to the endpoint you want to manage as a member of the Administrators group.
- Select Control Panel, User Accounts, Change User Accounts Control Settings.
The User Account Control Settings window opens.
- Set the notification level to Default, then click OK.
You may need to restart your computer for the changes to take effect.
- Select Administrative Tools, Computer Management, Services and Applications.
- Right-click WMI Control, then select Properties.
The WMI Control properties window opens.
- Navigate to the Security tab.
The Namespace navigation window opens.
- Select Root, then select Security.
The security dialog opens.
- Select the Authenticated User from the group or user names section.
- From the Allow column, clear the Execute Methods check box.
- Click OK to apply the changes.
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