Troubleshooting Guide › Troubleshooting SAM › ODBC, OLEDB, or OCI Database Password Consumer Request Times Out

ODBC, OLEDB, or OCI Database Password Consumer Request Times Out

Valid on Windows

Symptom:

I configure an ODBC, OLEDB, or OCI database password consumer on an endpoint. The password consumer requests a password when an application on the endpoint connects to a database. However, when the application tries to connect to the database, the password request times out.

Solution:

To fix this problem, increase the value of the following registry entry:

HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AccessControl\Instrumentation\Plugins\plugin\CommunicationWaitTimeout

plugin

Specifies the name of the plug-in that intercepts the connection attempt.

Values: OCIPlg, ODBCPlg, OLEDBPlg

The registry entry specifies the time, in seconds, that the password consumer waits for a reply from the SAM Agent.

Example: Change the Value of the CommunicationWaitTimeout Registry Entry

The following example increases the value of the CommunicationWaitTimeout registry entry to 30 for an OCI database password consumer:

AC> env config
AC(config)> editres CONFIG ACROOT section(Instrumentation\PlugIns\OCIPlg) token(CommunicationWaitTimeout) value(30)
(localhost)
Successfully set the token.