CA Service Desk Configuration › Verify the File Server Installation › Configure CAISDI/soap

Configure CAISDI/soap

After you install CAISDI/soap, follow this process to ensure that you complete all the customization tasks for the CAISDI/soap component.

1. Customize and copy the CAISDI/soap JCL PROC
2. Copy the XML template data set
3. Obtain CA Service Desk URLs
4. Obtain a CA Service Desk Logon ID
5. Set up USS authorization
6. (Optional) Set up SSL
7. Load the default CA Service Desk Template
8. Define the startup variables for CAISDI/soap