Introduction › CA Mainframe Products That Support the Interface › CA Spool Enterprise Print Management

CA Spool Enterprise Print Management

Sites running CA Service Desk can have CA Spool Enterprise Print Management automatically open CA Service Desk tickets to track product-related events and unexpected abends that must be addressed for optimal processing. You can designate which events you want to track by setting the value for a new SDIREQ parameter added to the message table in CA Spool Enterprise Print Management. This provides your organization with an immediately recorded notification of the identified problem so that it can be quickly addressed allowing for minimal interruption in CA Spool Enterprise Print Management system operations.