Introduction › CA Mainframe Products That Support the Interface › CA OPS/MVS Event Management and Automation

CA OPS/MVS Event Management and Automation

Sites running CA Service Desk can have CA OPS/MVS Event Management and Automation automatically open CA Service Desk tickets for a variety of problems detected internally by CA OPS/MVS Event Management and Automation. This provides your organization with an immediately recorded notification of the identified problem so that it can be quickly addressed before causing more serious problems with CA OPS/MVS Event Management and Automation or your system operations. The following types of problems are logged to CA Service Desk:

• Product abends
• Shortages of Process Blocks, which are necessary for automation
• Failure to respond to internal MSF (Multi-System Facility) ping requests
• OSF (Operator Server Facility) TSO server transactions that exceed their elapsed time or output line limits
• AOF (Automated Operations Facility) rules that fail to complete due to errors