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CA Mainframe Products That Support the Interface

The following z/OS mainframe-based CA products, r11 or later, can use CAISDI to open CA Service Desk tickets:

Additional z/OS-based CA products may integrate with CA Service Desk in the future.

CAISDI is a zero-cost CA common component service. Customers who wish to use the product can do so without any licensing concerns or costs.

The following sections describe product-specific information provided to CAISDI for the products listed above. This information appears in the content of the CA Service Desk tickets that are opened.