Troubleshooting Guide › Runtime Issues › Identity Management Issues › Common Provisioning Errors › Unable to Acquire an Active Directory Endpoint

Unable to Acquire an Active Directory Endpoint

Symptom

When acquiring an Active Directory endpoint, the operation fails with a Confidentiality required error message.

Solution

This error can occur when the Active Directory SSL certificate was not imported correctly to the on-premise CA IAM Connector Server.

Do the following:

1. Launch the Microsoft Management Console.
2. Add the Certificates snap-in.
3. Select Computer Account on Local Computer
4. Verify that your Active Directory certificate is listed in the Trusted Root Certification Authorities..