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Agent View and Server View Dashboards

Unicenter MP lets you create and publish high-level, real-time views of your agent data, called dashboards. Agent view and server view dashboards are two types that provide a personalized, consolidated view of the agents through secure, web-based interfaces.

Agent view dashboards display summary information about only the agents you select. However, server view dashboards display summary information about all agents on a server you select.

Both dashboard types provide the following information:

Based on these views, Unicenter MP provides the following two modes of viewing the dashboards:

Normal mode dashboards

Provide a high-level view of the agents by displaying all of the agents' tiles. For a given agent, the agent dashboards display one tile for each monitored group. By clicking on the link within the tile, you can drill down into a specific monitored group to get more information.

Exception mode dashboards

Provide a diagnostic view of the agent by displaying only the tiles that have a specific abnormal status. For a given agent, you can specify the exception level, and only the tiles with that status or worse display.

Based upon the content or tile-definition, the agent view dashboards can be one of the following:

Default dashboards

Contain all available tiles for a given agent. They are defined in the tile-definition called “General.” The default dashboard is available out-of-the-box.

User-defined dashboards

Contain the tiles that you define in a specified tile definition. In certain cases, you may only be interested in monitoring a small set of resources. In such cases, you can define a tile-definition containing only those resource groups. The dashboard only displays resources specified in that tile-set.

Note: The dashboard can still be shown in either Normal or Exception mode.

Server Exception dashboards

Combine information from all of the agents running on that server and present in one dashboard. It includes all of the tiles that are in exception mode for all of the agents.

You can create agent view or server view dashboards using the Administration Wizard, or you can launch the dashboards in context from scoreboards, reports, and the Portal Explorer. You can also publish dashboards to the Unicenter MP Knowledge Tree.

Note: Status information for the agents is obtained from the DSM. This means that Unicenter MP should be configured to obtain the DSM information through a Component Manager connection.