How to Configure and Monitor the Client Automation Infrastructure Health

As an administrator, your responsibilities include managing the health of Client Automation components. The Health Monitoring (HM) feature provides a health inspection mechanism to:

Define Client Automation health conditions
Monitor the infrastructure periodically
Raise an alert when a defined condition is detected
Notify the administrator by sending an email, raising an SNMP trap, and writing to Windows/CCS event logs.
Configure alert remediation

Use the HM feature to improve the Client Automation availability and resiliency. The following Illustration summarizes the HM process:

How to Configure and Monitor the Health of the CA ITCM Architecture

You can accomplish the following tasks:

Configure Alerts: Configure the available alerts or define new alerts.
Configure Alert Actions: Configure alert actions such as sending emails, raising SNMP traps, writing to the system, and writing to the CCS event log.
Manage Alerts: View, track, follow up, and clear alerts from WAC.

This section contains the following topics:

Verify the Prerequisites

Understand HM Architecture and Basics

Configure Alerts and Alert Templates

Configure Alert Collector

Configure Health Monitoring Agent

Manage and Track the Status of Alerts from WAC