Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Install and Configure Harvest and Service Desk on Windows › Step 4: Make the Form Available to Harvest CM Workbench Users

Step 4: Make the Form Available to Harvest CM Workbench Users

To use the Service Desk Clarity Connector lifecycle template and the Service Desk Clarity Connector Request for Change form, Harvest CM Workbench users must copy the following files to the Harvest Forms folder on their local computer:

• SD-Clarity Connector.htm
• SD-Clarity Connector.hfd
• castylesr1.css
• cssimages folder

Note: The Harvest CM Workbench is provided for Harvest clients on Windows servers only.

By default, the Harvest Forms folder is C:\Program Files\CA\AllFusion Harvest Change Manager\Forms.

Harvest administrators must make these files available to all Harvest CM Workbench users through email, a shared network location, or some other method. Users can then copy the files to their local folders.