Step 4: Create the XOG_HOME System Environment Variable

Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How Service Desk is Set Up › How to Set Up XOG Client on LINUX Service Desk Application Servers › Step 4: Create the XOG_HOME System Environment Variable

Step 4: Create the XOG_HOME System Environment Variable

Create a LINUX operating system environment variable-XOG_HOME-and define it to point to the home directory of the XOG client. After you have added the new XOG_HOME system environment variable, you must restart the Service Desk daemons for it to be registered to the Service Desk application.

To create the XOG_HOME System Environment Variable

Log in as the root user in LINUX.
As the root user, stop Service Desk daemons. At the command prompt, execute the following command:
```
pdm_halt
```

Add the following lines to the beginning of /etc/profile:

XOG_HOME=/<path>/Clarity/XOG;
export XOG_HOME;
JAVA_HOME=<java installed path up to, but not including, /bin>;
export JAVA_HOME;

If the Service Desk privileged user is running the C or Trusted C shells, add the following line to the /etc/.login as well:
```
setenv XOG_HOME /<path>/Clarity/XOG
```
Exit your LINUX session.
Log in to LINUX again as the Service Desk privileged user.
Verify if XOG_HOME environment variable and JAVA_HOME are set correctly. At the command prompt, execute the following command:
```
env
```
As the Service Desk privileged user, restart the Service Desk daemons by executing the following at the command prompt:
```
pdm_init
```