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Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How Service Desk is Set Up › How to Set Up XOG Client on Windows Service Desk Application Servers › Step 4: Create the XOG_HOME System Environment Variable
Step 4: Create the XOG_HOME System Environment Variable
Create a Windows operating system environment variable-XOG_HOME-and define it to point to the home directory of the XOG client. After you have added the new XOG_HOME system environment variable, you must reboot the Service Desk server for it to be registered to the new system environment variable.
To create the XOG_HOME system environment variable
- Go to Settings, Control Panel, and System.
The System Properties window opens.
- Select the Advanced tab and click Environment Variables.
The Environment Variables window appears.
- Click New in the System Variables section of the window.
The New System Variable window appears.
- Complete the following fields:
- Enter XOG_HOME as the Variable name.
- Enter the full path pointing the XOG folder (e.g. C:\Clarity\XOG) as the Variable value.
- Click OK.
The new variable is saved.
- Reboot the Service Desk server.
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