Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Install and Configure Harvest on UNIX and Service Desk on Windows › Harvest (UNIX) and Service Desk (Windows) Installation Prerequisites

Harvest (UNIX) and Service Desk (Windows) Installation Prerequisites

Before you install the connector on Harvest, be sure to complete the installation prerequisites.

On the Service Desk‑Windows server

1. Ensure that the following are installed and running on the Service Desk‑Windows server:
   • Java SDK (JDK) 1.4.2_04, 1.4.2_05, 1.4.2_06, or 1.4.2_07
   • The Harvest client
   • Service Desk
2. Ensure that following are included in the PATH environment variable on the Service Desk‑Windows server:
   • AllFusion Harvest Change Manager
   • Cryptography
   • JAVA_HOME\bin
   • PEC\bin

On the Harvest‑UNIX server

1. Ensure that the following are installed and running:
   • Java SDK (JDK) 1.4.2_04, 1.4.2_05, 1.4.2_06, or 1.4.2_07
   • The Harvest server and Harvest client
   • The bash shell
2. Ensure that JAVA_HOME/bin is included in the PATH environment variable.

Note: For information about Harvest and Service Desk installation requirements, including third party components, see your Harvest and Service Desk documentation.