Service Desk User Tasks (Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed) › How Service Desk to Harvest User Tasks are Integrated

How Service Desk to Harvest User Tasks are Integrated

This section describes the connection between Service Desk and Harvest when CA Clarity PPM is not also installed. It describes how to create Harvest packages from Service Desk change order maintenance requests. You can send Service Desk change orders directly to Harvest as a new package, without requiring CA Clarity PPM.