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Configure CA Clarity Agile Issue Sync Service Schedule

As a JIRA administrator, configure the CA Clarity Agile Issue Sync Service to run at fixed intervals and to synchronize issues between CA Clarity Agile and JIRA. You can also use the Run Sync Job Immediately option. Refer to the atlassian-jira.log file located in the JIRA_HOME directory to view job run progress.

Note: Once you configure the Issue Sync Service schedule, the sync job runs immediately and the Run Sync Job Immediately option is temporarily disabled. Once the job completes, this option is enabled again.

Follow these steps:

  1. Click Administration in JIRA.
  2. The administration page appears.
  3. Click Services from the System menu.

    The services list page appears.

  4. In the Add Service section, complete the following fields:
    Name

    Defines the issue synchronization service name.

    Value: CA Clarity Agile Issue Sync Service

    Class

    Defines the issue synchronization service class.

    Value: com.ca.agile.integration.jira.job.AgileVisionIssueSyncService

    Delay

    Defines the delay between the synchronization service running time in minutes. The recommended interval is 360 minutes.

    Default: 1 minute (the service runs every minute).

  5. Click Add Service.