As a JIRA administrator, configure the CA Clarity Agile Issue Sync Service to run at fixed intervals and to synchronize issues between CA Clarity Agile and JIRA. You can also use the Run Sync Job Immediately option. Refer to the atlassian-jira.log file located in the JIRA_HOME directory to view job run progress.
Note: Once you configure the Issue Sync Service schedule, the sync job runs immediately and the Run Sync Job Immediately option is temporarily disabled. Once the job completes, this option is enabled again.
Follow these steps:
The services list page appears.
Defines the issue synchronization service name.
Value: CA Clarity Agile Issue Sync Service
Defines the issue synchronization service class.
Value: com.ca.agile.integration.jira.job.AgileVisionIssueSyncService
Defines the delay between the synchronization service running time in minutes. The recommended interval is 360 minutes.
Default: 1 minute (the service runs every minute).
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