Information Gathering › Run the Logging Script › Diagnostics for Investigator Statistics and Metric Panel

Diagnostics for Investigator Statistics and Metric Panel

The following list summarizes the diagnostic steps for Investigator statistics and Metric Panel:

• Check the following ENVETJ parameters to see the TSF DEBUG messages:
  • Server debug, ENVETJ through - IJO="$IJO -Djboss.server.log.threshold=DEBUG"
  • TSF debug, ENVETJ through - export TSFII='tsfsuffix--5'
• Collect the $CHORUS_HOME/log/server-ebcdic.log

  Note: ETJTS* are from the TSF DEBUG.

• Retrieve any stack traces and messages from the error message box.
• Review the CA Chorus Application Server logs:

  STDOUT

  Contains the initialization of the TSF Teiid Translator. Without the successful completion of this process, the Investigator statistics and Metric panel cannot retrieve Time Series data.

  Note: Time Series Charting may still function, because it does not use Teiid.

  The following messages indicate a successful initialization:

  ETJTS297I TSF metadata request: started.
  

  ETJTS297I TSF metadata request: retrieving data.
  

  Specific ETJTS messages for each role configured to the region....
  

  ETJTS297I TSF metadata request: building metadata.
  

  ETJTS297I TSF metadata request: ended.
  

The probable error that occurs in the TSF Teiid Translator initialization is a communication error. If this error occurs, ensure that the host and the port specified in the messages reflect what is specified for the TSF started task. If that is not the case, update the CA Chorus Application Server ENVETJ file with the correct settings for TSFII.