Troubleshooting › Receive HTTP 404 error in Security and Policy Interfaces in the Quick Links Module

Receive HTTP 404 error in Security and Policy Interfaces in the Quick Links Module

Symptom:

When I select the Administer Security Definitions or Administer Compliance Policy in the Quick Links module, I receive an HTTP 404 page not found error.

Solution:

This error occurs when the Security Administration interface or Compliance Policy Administration interface war files are not deployed during JBoss startup.

Follow these steps:

1. Open the SERVER.LOG located in your INSTALL_DIR/logs.
2. Locate the following line
   • deploy, ctxPath=/PolicyAdmin (For Compliance Policy Administration)
   • deploy, ctxPath=/SecAdmin (For Security Administration)
3. The last line in the war file deployment section of the log file must match the following line:

   .ContextLoader. Root WebApplicationContext: initialization completed in 612 ms

4. If you do not see the line as noted in step 3 and instead you see an error message, contact CA Technical Support.