Troubleshooting

Troubleshooting

Identify the CA LDAP Server for z/OS Version

To identify system properties when communicating with CA Support, you can access this information directly in the user interface. System properties that are displayed include the LDAP version and the time limits set in the acf2_config.xml or tss_config.xml files.

Follow these steps:

1. Add the Quick Links module to your dashboard, and click Administer Compliance Policy.

   The Administer Compliance Policy interface opens.

2. Select the system whose properties you want to view.
3. Click LDAP Node Information from the tree.

   The LDAP Node Information window displays. This window identifies the following system properties:

   LDAP Server Configuration

   Identifies target machine name, port, suffix, and time limits. The time limits are set in the acf2_config.xml or tss_config.xml file.

   Miscellaneous

   Identifies the number of rows to display from search results at one time. The values are set in the acf2_config.xml or tss_config.xml file.

   LDAP Module Version Information

   Identifies vendor name, versions of your LDAP installation, and your LDAP installation modules and naming contexts.