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Decide What to Index

As a system administrator of the Knowledge Center, you can decide what type of information to include in the Knowledge Center. You can index documentation that you use every day in Microsoft Office, such as .doc, .xls, and .ppt files. In addition, you can index PDF, HTML, and text files that you have on your Windows system.

You can also index an entire website of information. Websites can include third-party websites, SharePoint sites, or wikis. CA Chorus crawls down to two levels in the website. Crawling to two levels means that, when a link refers to another link, CA Chorus indexes content at the first and second links only. Any content at a link referenced from the second-level link and further on is not indexed.