Using the Knowledge Center › How to Configure the Policy Status Light Module › Supported File Types

Supported File Types

You can add many types of documentation to the Knowledge Center repository. The Knowledge Center repository supports the following file types:

Important! The Knowledge Center only supports the indexing of UTF-8 (ASCII) file formats. To index an EBCDIC file, create a copy and convert it to UTF-8 format, and then index the UTF-8 copy.

• HTML files (.html and .htm)

  Note: If you are including your HTML files in the repository, internally linked HTML files are not uploaded or indexed automatically. CA Chorus uploads and indexes only the first level of HTML files.

• Text files (.txt)
• PDF files (.pdf)
• Microsoft Word files (.doc and .docx)
• Microsoft PowerPoint files (.ppt and .pptx)
• Microsoft Excel files (.xls and .xlsx)

Note: Your browser or system settings determine whether files open directly when you click the file links in the Knowledge Center window.