CA Business Service Insight Installation Guide › CA Business Service Insight Client Pack Installation › Install the CA Business Service Insight Client

Install the CA Business Service Insight Client

To enable full functionality on the CA Business Service Insight website, install the client installation package.

Note: Installation requires administrator privileges on the client workstation.

Follow these steps:

1. Run CloudInsight8.3_Client.exe.
2. Follow the on-screen instructions.

   The wizard installs the required components.

Silent Installation

Silent installation allows you to install the client pack on multiple workstations without responding to requests for user inputs. The installation uses an .iss answer file that is similar to an .ini file.

Record the Client Answer File

To prepare for silent installation, record an answer file.

Follow these steps:

1. Execute the following command from the command line:

   CloudInsight8.3_Client.exe /r /f1”<location/filename.iss>”
   

   /f1 "location/filename>.iss"

   (Optional) Specifies a non-default filename and location for the answer file.

   Example:

   CloudInsight8.3_Client.exe/r /f1"c:\Silent\client.iss"
   

   Note: The default filename is Setup.iss, and the default location is the Windows folder.

   InstallShield records your setup selections.

2. (Optional) Change the destination path.
   1. Open the answer file and go to the following section:

      [{8052F2E0-6031-4985-A87A-E10E388AF1AF}-SdAskDestPath-0]
      szDir=C:\Program Files\CA\Cloud Insight\Client\
      Result=1
      

   2. Change the path.

   The answer file is ready for use.