

User Guide › Reports › Report Types › Booklets Overview › Template Design › Metric Notes
Metric Notes
You can add metric notes using the built-in editor or by uploading predefined Word documents. You can edit metric notes in Word.
Before starting, take the following steps from the GUI.
- Go to Administration, Site Settings, Advanced.
- Open configuration, click Contract.
- Click on edit next to "Use Inline Notes".
- The default is "Y". This allows you to use HTML notes. This enables the use of the built in editor to edit an existing metric note.
- Change "Y" to "N" if you want to upload a .docx document as a metric note.
- Click update.
- Save.
Note: If you already have HTML notes in the database and you change the notes to *docx, when you view it, click the download button that converts the HTML to a docx file.
To edit an existing metric note (Use Inline Notes set to Y)
- From the web application, go to Service Level Management, Contract.
- Click the Open metrics icon.
- Click the edit metric icon.
- Click the notes tab.
- Edit the text that appears in the built in editor
- Click Save.
To upload metric notes (Use Inline Notes "N" (default)
- From the web application, go to Service Level Management, Contract.
- Click the Open metrics icon.
- Click the edit metric icon.
- Click the notes tab.
- Click Download to view the current attached notes.
- Click Upload to upload notes edited in word and saved as word document (*.docx).
- Click save.
Copyright © 2012 CA.
All rights reserved.
 
|
|