User Guide › Design › Template Libraries › Service Level Templates › Copying Metrics in Service Level Templates › Copy a Metric from/to a Contract Template to/from a Service Level Template

Copy a Metric from/to a Contract Template to/from a Service Level Template

A metric can be copied from any contract template to a specific Service Level Template.

A metric can be copied from any Service Level Template to a specific contract template.

Follow these steps:

1. In the Service Level Template Details page, All Metrics tab, click Add New, Select from Contract Template.

   The Select Contract Template Metrics dialog box opens.

2. Expand the contract template and select the specific metric from that contract template and click OK.

   The Metric Details page opens.

3. Modify the metric and click Save.

   The metric is added to the Service Level Template and the Service Level Template Details page opens.

   For more information, see Modifying a Metric.

To copy a metric from a Service Level Template to a contract template

1. In the Service Level Template Details page, All Metrics tab, click next to the metric that you want to copy and select Copy to Contract Template.

   The Select Contract Template dialog box opens.

2. Select the specific contract template to which you want to add the metric and click OK.

   The Metric Details page opens.

3. Modify the metric if requires and click Save.

   The metric is added to the Service Level Template and the Service Level Template Details page opens.

   For more information, see Modifying a Metric.