Installation Guide › High Availability › Upgrade from Previous Versions › Adapter Servers Upgrade

Adapter Servers Upgrade

This section explains how to upgrade the CA Business Service Insight adapter servers.

Follow these steps:

1. Connect to the first CA Business Service Insight Adapter cluster node machine.
2. Open the Cluster Administrator program.
3. Select Open Connection to Cluster, in Action.
4. Select the Adapter cluster name and click OK, in Cluster or Server Name.
5. Verify that the first Adapter cluster node is the owner of all Oblicore services, on Cluster Group and on Shared Folders.
6. Verify that Cluster Group and Shared Folders are online.
7. Take all adapter services offline.
8. Run the CA Business Service Insight installation. (See Upgrade to CA Business Service Insight).

   Note: If a message stating that the Distributed Transaction Coordinator service is not started appears, click Ignore.

9. Restart the first Adapter cluster node machine.
10. Repeat steps 2 -8 on each Adapter cluster node machine. Verify that the current Adapter cluster node is the owner.