Upgrade from Previous Versions

This section describes how to upgrade to CA Business Service Insight on high availability environments on a Windows 2008 operating environment.

The process is performed in the following sequence: Application, Web, and then Adapter servers.

Notes:

For proper fail over of the application server, verify that enough processes and sessions are defined in the database server. We recommend doubling the processes and sessions in relation to a non-High availability environment.
As stated, the upgrading process is performed in a sequence. Therefore, do not perform this process in parallel, but rather upgrade on one machine at a time.