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Installation Guide › High Availability › Upgrade from Previous Versions › Configure the Servers

Configure the Servers

Perform the following activities on the application, the web, and on the adapter servers after the upgrade.

Configure Application Server

The following configuration activities must be performed on the application server, sequentially, in the order listed here. Do not skip any of the steps.

This configures MSMQ queues.

Follow these steps:

  1. On each CA Business Service Insight Application node machine, delete any queues if they are found in the Private Queues storage folder.
  2. Configure MSMQ to work in a cluster as follows. (For more information, see the Microsoft website.)
  3. Verify that the MSTDC resource is clustered.
  4. Create and configure an MSMQ resource and group (virtual server) by opening the Cluster Administrator program.
  5. In Action, select Open connection to cluster.
  6. In Cluster or server name, select the Application cluster name.
  7. In the console tree, click Cluster Group.

This section adds MSMQ resources.

Follow these steps:

  1. Go to File, New, Resource.
  2. In the New Resource Wizard, in Name, type Clustered MSMQ.
  3. In the Resource type list box, select Message Queuing and click Next.
  4. On the Possible Owners page, click Next.
  5. On the Dependencies page, under Available resources, select the resource whose type is Network Name and click Add.
  6. Select Disk S (the resource of type Physical Disk) and click Add.
  7. Click Finish.

This section adds general resources.

Follow these steps:

  1. Bring the Clustered MSMQ resource online.
  2. In the console tree, click Cluster Group.
  3. Go to File, New, Resource.

    The New Resource Wizard opens.

  4. Type Clustered Computer Management, in Name.

    The Resource type list box opens.

  5. Select Generic Application and click Next.

    The Possible Owners opens.

  6. Click Next.
  7. The Dependencies page opens.
  8. Go to Available resources; select the resource whose type is Network Name and click Add.
  9. Select the Clustered MSMQ resource and click Add.
  10. Click Next.
  11. Type: mmc compmgmt.msc, in Command Line.
  12. Type: %windir%\system32, in Current Directory.
  13. Select the Use Network Name for the computer name, and the Allow Application to Interact with Desktop check boxes.
  14. Click Next, and then click Finish.
  15. Bring the Clustered Computer Management resource online.

    A Computer Management console is displayed.

You must be logged on to the Console Session (Session 0) to view Computer Management. The MMCV.exe can also be used to manage the MSMQ queues in a Clustered environment. For more information, see the Microsoft website.

This section configures private queues.

Follow these steps:

Note: This process is only applicable if you are upgrading from 6.1 SR3 or 6.3 SR4.

  1. From the Computer Management console that was opened, go to Services and Applications, Message Queuing, Private Queues and create the following four private queues.
  2. Update the queues address in the database to the MSMQ clustered network address. Perform the upgrade from the CA Business Service Insight UI by going to Administration, Preferences, Advanced, Queues. The Queues window opens.
  3. Open the Cluster Administrator program.
  4. In Action, select Open connection to cluster.
  5. In Cluster or Server name, select the Application cluster name.
  6. In the console tree, click on Group.
  7. Go to File, New, Group
  8. Create the following Groups:
  9. Click on CA Business Service Insight services group.

This section adds required internal functionality resources to CA Business Service Insight.

Follow these steps.

Note: Most of the resources are present, but they have the old group names. Revise your group so that they have same names as the installation from scratch names.

  1. Go to File, New, Resource. Add the following resources:
  2. Add Oblicore - Current_Status_Engine resource to CA Business Service Insight-Current Status Group.
  3. Add Oblicore - PSLWriter resource to the CA Business Service Insight-ACE1 Writer Group.
  4. Add Oblicore - Current_Status_Engine resource to CA Business Service Insight-ACE2 Worker.
  5. Add Oblicore - PslWorker1 resource to CA Business Service Insight - ACE2 Worker Group.
  6. Bring all resources online.