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Editing a Root-Cause Comment

You can edit a root-cause comment if it was entered manually.

To edit a root-cause comment

  1. In the Analysis tab, click on the line of the root-cause you want to edit.
  2. Modify the relevant information:
  3. Click Save.

    The Analysis tab opens.

  4. Click Done to return to the Favorites page.

    -OR-

    Click Refresh to view the manually added root cause.