Implementation Guide
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Introduction
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Roles
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Data Sources Expert
Data Sources Expert
Responsibilities:
CA Business Service Insight Infrastructure design
Create new adapters; maintain existing adapters, interface with operational infrastructure to obtain measurements
Build and maintain CA Business Service Insight infrastructure
Qualifications:
Understand customer data sources environment and structure
Good working knowledge of database, XML, and scripting languages
Understand CA Business Service Insight data flow and data gathering processes
Expert in CA Business Service Insight Adapters
Understand CA Business Service Insight architecture and components
Expert user of CA Business Service Insight GUI-based features
Development background an advantage
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