Implementation Guide › Introduction › Roles

Roles

A roles is a person who performs a common set of tasks that are performed during a typical implementation. The word role can also refer to the set of tasks themselves. CA Business Service Insight has a number of predefined roles which can be edited by the system administrator. In addition, new roles and specific permissions can be created.

The following roles are required for implementation:

• Service Catalog Manager
• Contract Manager
• Business Logic Expert
• Data Sources Expert
• System Administrator

The responsibilities and qualifications of each role are described below.

Note: The same person can perform several roles, as defined by the System Administrator.