Previous Topic: Using New Features of Event Traffic Controller With ADDRESS VOX

Next Topic: Cannot Retrieve Windows Event Log Messages from Remote Host

Interacting with External Event Systems › Using the CA NSM Interface › Troubleshooting the Event Traffic Controller › Cannot Retrieve CA NSM Messages from Remote Host

Cannot Retrieve CA NSM Messages from Remote Host

Symptom:

I am unable to retrieve CA NSM messages from a remote host due to the following error:

apolluni->main-> Unable to open EventMgr log file for date = '19980709' 
on host = 'UniHost' for event type = 'UserFilter' due to error code = '-202'

Solution:

Ensure that the system date is set correctly on both machines. If the dates are correct, establish a login user ID and password on the remote host and specify that same user ID and password within the Remote Host Access Security dialog, which displays when you click Host Access Security on the CA NSM Event Traffic Configuration dialog. For a remote Windows CA NSM host, the user ID caunint is a good choice because it has already been automatically created during your installation of CA NSM.