Interacting with External Event Systems › Using the CA NSM Interface › Troubleshooting the Event Traffic Controller › Using New Features of Event Traffic Controller With ADDRESS VOX

Using New Features of Event Traffic Controller With ADDRESS VOX

Symptom:

I want to use the new features of the Event Traffic Controller to enable Event Manager to request voice and paging functions from CA Automation Point. However, my site continues to use the low-level ADDRESS VOX facilities rather than using Notification Manager. Because the Event Traffic Controller uses the NMFIND command, can I take advantage of the new Event Traffic Controller facilities?

Solution:

Yes. In the CA Automation Point Distrib directory, rename the nmfind.rex program to nmfind.rex.orig. Create a new REXX program, named nmfind.rex, that contains your application logic and issues the desired ADDRESS VOX commands. Your NMFIND command will require some site-specific command line parameters. Use your site-specific parameters on the NMFIND command that you type into your Event Manager action definitions. Your NMFIND command will not acknowledge its success or failure to Event Manager unless you build that functionality into the application yourself. Otherwise, the behavior of the Event Traffic Controller will be the same as when it is used with Notification Manager. When you upgrade your version of CA Automation Point, do not forget that you must save your site-specific code stored in the file named nmfind.rex, because the installation of the new version will overwrite it.