Interacting with External Event Systems › Using the CA NSM Interface › Troubleshooting the Event Traffic Controller › Cannot Retrieve Windows Event Log Messages from Remote Host

Cannot Retrieve Windows Event Log Messages from Remote Host

Symptom:

I am unable to retrieve Windows event log messages from a remote host due to the following errors:

apollnt->main-> Function = 'OpenEventLog' failed with error code (5) = Access is denied. 

apollnt->main-> Failed to open Windows Event Log = 'System' on host = 'Windowshost'.

Solution:

Establish a login user ID and password on the remote host and specify that same user ID and password within the Remote Host Access Security dialog, which displays when you click Host Access Security on the CA NSM Event Traffic Configuration dialog.