CA RiskMinder Administration Guide › Managing Reports › RiskMinder Reports › Analyzing Transactions › Step 4: Marking Transactions for Further Investigation

Step 4: Marking Transactions for Further Investigation

After you have analyzed the details of suspect transactions or discovered patterns, you can mark suspect transactions for further investigation by the CSRs. To do so:

1. Ensure that you are logged in with the required privileges.
2. Display the Transactions Summary page, as discussed in "Step 1: Viewing Transactions Summary".
3. Review the transactions that are displayed based on the criteria that you specified.

   See "Step 2: Viewing Case Details".

4. If you want to display similar patterns, follow the steps in "Step 3: Viewing Similar Transactions".
5. Scroll back to the Transactions Summary table.
6. Select the transactions that you suspect by selecting the check boxes corresponding to the transaction in the table.
7. Click the Mark for Investigation button to generate cases for the transactions you marked.

   These cases will now appear in the case lists for the CSRs to work on.