CA RiskMinder Administration Guide › Managing Reports

Managing Reports

Reports provide the business intelligence that you need to manage your end users and research high-risk events. If you use RiskMinder Case Management, reports help you manage your fraud agents and case activity. "Summary of Reports Available to Administrators" provides an at-a-glance summary of all reports that are available to the different administrators in a tabular format. The sections following the table in Summary of Reports Available to Administrators explain these reports:

• Administrator Reports
• RiskMinder Reports
• Case Management Reports

Reports available through the Administration Console are generated based on the parameters (or filters) that you specify. As a result, you can control the output of a report based on values that you set when you run the reports. The parameters that you can use to filter data include:

• Date Range
• Administrator Name
• Organizations
• User Name

"Generating Reports" walks you through the generic process to generate activity reports for administrators and RiskMinder-specific reports.

You can also export all generated reports to a local file. See "Exporting Reports" for instructions to do so.