Important! Only GAs, OAs, and Fraud Analysts (FAs) can analyze the user transactions for the organizations that are in their scope. The MA, UAs, and CSRs cannot perform this task.
Viewing the Analyze Transactions report is a multi-step process that can involve:
While looking at all the transactions based on the criteria that you specified in the Transactions Summary page, if you locate one or more suspect transactions, then you can further look into the details of these transactions (Step 2: Viewing Case Details). You can further locate a pattern by viewing similar transactions (Step 3: Viewing Similar Transactions). After you have analyzed the details and discovered patterns, you can mark suspect transactions for further investigation by the CSRs (Step 4: Marking Transactions for Further Investigation.)
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