CA RiskMinder Administration Guide › Overview of the Administration Console › Supported Roles › Default Administrative Roles › Master Administrator

Master Administrator

The Master Administrator (MA) is the super user of the system, who has unrestricted access to the whole system. The scope of an MA is All Organizations, as a result of which they can manage all the existing organizations as well as those organizations that will be created by them or any other administrator in the future.

The primary responsibilities of an MA are to:

• Bootstrap (or initialize) the system after installation.
• Configure the User Data Service (UDS) connection parameters.
• Configure the global settings for organizations and cache refresh settings for the Administration Console.
• Configure custom locales.
• Set the Default Organization.
• Configure attributes for encryption.
• Configure account types and email and telephone types.
• Enable authentication and authorization for Web services.
• Configure the RiskMinder Server communication parameters.
• Configure and manage RiskMinder Server and Case Management Queuing Server instances.
• Configure the RiskMinder Server protocol settings.
• Configure the authentication mechanism for the Administration Console, Server components, and other miscellaneous settings.
• Create and manage organizations, if required.
• Create and manage administrators of any role (Global, Organization, or User Administrator), as required.
• Manage Custom Roles.

At the end of a successful deployment of Administration Console, you must log in for the first time as an MA. A default password (master1234!) is assigned to the MA account (masteradmin). Because the actions of an MA can affect the security of the entire system, it is recommended that you change this password after you log in to the Console for the first time. It is also recommended that you safeguard this password and change it regularly.

To track and analyze data, an MA can not only generate a comprehensive report of all their activities, but also generate a report for the activities of other administrators in the system. In addition, they can also generate reports for all organizations and reports for all server configurations.

Resetting the Master Administrator Password

If your MA account password is locked because of multiple failed password attempts, you can run the arcot-masteradmin-password-reset-2.0.sql script to reset your password. This script is available in the <INSTALL_HOME>\dbscripts\<database>\ folder.

After running the script, you need to log in with the default password (master1234!), and then reset the password.