The Global Administrator (GA) is the second level in the administrative hierarchy. These administrators can perform most of the tasks of an MA, except for the following:
The main tasks of a GA are to:
Note: This includes editing the organization details.
To track and analyze the available information, GAs can generate and view all administrative activities, configuration, and case management reports for the organizations under their administrative purview. They can also view the reports for all the users and Organization Administrators (OAs) and User Administrators(UAs) assigned to them.
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