Troubleshooting › General Troubleshooting › Increase in Server Response Time › Increase in Server Response Time and Decrease in Observations Count

Increase in Server Response Time and Decrease in Observations Count

An increase in the Server Response Time while the number of Observations decreases is a possible indicator of two very different events:

• Another application on the server is responsible for the increase in Server Response Time. This application might or might not be monitored by management console.
• The application service is unreliable due to instability on the server in CPU, Memory, or NIC. This might result in sporadic loss of service or ultimately a complete service outage.

If the Server Response Time spikes while the number of Observations dips at the same time as the observed performance issue, complete the following steps to determine which event caused the degradation in performance: