Analysis › Unavailable Status: Analyzing Availability Metrics and Incidents

Unavailable Status: Analyzing Availability Metrics and Incidents

If you enabled availability monitoring, the management console monitors both application and server availability. When there is an interruption in service, it could be caused by one or the other. This section discusses the method to explore that data.

1. Click the Engineering page.
2. Click Availability on the Show Me menu.

   The Application Availability report opens.

   

3. Click an application to see the servers that host the application.

   The Server Availability report opens.

   

4. Click the performance bar in the Application Availability column to see the Availability Timeline report.

   Note: When an application is 100% available (green), the Server Availability view can show some servers as not 100% available. For an application to be available, is it not necessary for every server in the farm to be available. The CA Application Delivery Analysis administrator specifies the number of servers in a farm that must be available for the application server to be considered available.

5. Click the Related Incidents link to see associated incidents from this view.