CA Risk Authentication Administration Guide › Managing CA Risk Authentication Server Instances › Restarting a Server Instance

Restarting a Server Instance

The following sections walk you through the steps for restarting the CA Risk Authentication Server and the Case Management Queuing Server instance.

On Windows

To start a server instance on Windows:

1. Log in to the computer where the instance has stopped.
2. Click the Start button on the desktop.
3. Navigate to Settings > Control Panel > Administrative Tools > Services.
4. To restart:
   • CA Risk Authentication Server instance: Double-click CA Risk Authentication Service from the listed services.
   • Case Management Queuing Server instance: Double-click Case Management Queuing Service from the listed services.
5. Click Start to start the service.

On UNIX-Based Platforms

To start a server instance on UNIX-based platforms:

1. Log in to the computer where the instance must be started.
2. Navigate to the following directory:

   <install_location>/arcot/bin/
   

3. Run the following command to restart:
   • CA Risk Authentication Server instance:

     ./riskfortserver start
     

   • Case Management Queuing Server instance:

     ./casemanagementserver start