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Shutting Down a Server Instance

To shut down a CA Risk Authentication Server or Case Management Queuing Server instance:

  1. Ensure that you are logged in as the MA.
  2. Activate the Services and Server Configurations tab in the main menu, and ensure that the CA Risk Authentication tab in the submenu is displayed.
  3. Under the Instance Configuration section, click the Instance Management link to display the page.
  4. Select a CA Risk Authentication Server instance or a Case Management Queuing Server instance that you want to shut down.
  5. Click Shut Down to shut down the selected server instances.

Note: When a shutdown request is received by CA Risk Authentication Server, all the ongoing transactions are processed, and then the shutdown request is processed.