Troubleshooting › Pause or Resume Fails When Agent Is Not Connected to the Network

Pause or Resume Fails When Agent Is Not Connected to the Network

Symptom:

If the agent is not connected to the network and I try to pause a plan, the plan is not paused. Similarly, if the agent is not connected to the network and I try to resume a plan, the plan is not resumed.

Solution:

You can resolve this issue by manually updating the node from the Console.

Follow these steps:

1. Click the

   resources

   tab on the Console.
2. From the left pane, navigate to Nodes, and click

   All Nodes

   .

   All the added nodes are displayed on the center pane.

3. On the center pane, select the node.
4. Right-click and select Update.

   

   The node is updated and the plan is refreshed.